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Mission & Values

Inspired by conversations with our people from around the world, our mission and values are a nod to Starbucks past and take us into a new future

Our Mission  

WITH EVERY CUP,
WITH EVERY CONVERSATION,
WITH EVERY COMMUNITY–
WE NURTURE THE LIMITLESS POSSIBILITIES OF HUMAN CONNECTION

Our Values remind us of who we are and how we show up each day for one another, for our customers and for our communities around the globe. Together, we will continue to find new and exciting ways to unleash the limitless possibilities of human connection. 

Laxman Narasimhan, ceo
A person in a Starbucks green apron stands with a smile on face while interacting with another Starbucks partner in green apron

Our Values

When we show up at our best, we deliver performance through the lens of humanity.  

We learn and teach ​in the pursuit of growth​ 

We delight in the rigor of the details—no matter ​what our job is​ 

We deliver excellence ​with passion and creativity​ 

We embrace the difficult conversations, with respect, to make us better 

We pursue audacious ideas beyond our comfort zone  

We do the right thing, even when it’s hard  

We consistently achieve our goals with focus, integrity, and drive  

We continuously innovate to stay ahead  

We exceed the expectations of the people we serve  

We actively listen and connect with warmth and transparency 

We recognize every person for who they are  

We treat each other with dignity and care 

We take pride in our work and have fun while doing it  

We celebrate each other and our wins  

We create great vibes to bring the best out of others  

Culture of Connection

Belonging 

Recognizing everyone for who they are, creating space to be your authentic self 

Grow

Create your growth journey at Starbucks and beyond 

Social Impact

Committed to creating a better future for our people, communities, and planet   

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